FAQs

Frequently Asked Questions

What is Conferena?

Conferena is an end-to-end event management platform designed to simplify the process of planning, managing, and executing events. It handles everything from landing pages, ticketing, and registration to payments, booking management, badges, attendance tracking, and reporting.

Who can use Conferena?

Conferena is built for event organizers, conference managers, training providers, corporates, universities, NGOs, and anyone who needs a seamless solution to manage events of any size, whether virtual, physical, or hybrid.

How does ticketing and registration work?

Event organizers can create a branded event landing page(go.conferena.com) where attendees register and purchase tickets. Conferena supports multiple ticket types (early bird, VIP, regular, free passes, etc.) to suit different event needs.

Which payment methods are supported?

Conferena integrates with M-Pesa, debit/credit cards, and other secure online payment gateways to make it easy for attendees to pay for tickets from anywhere.

Can I issue refunds for ticket sales?

Yes. Refunds and cancellations are subject to our Refund & Cancellation Policy, which protects organizers while offering flexibility to attendees. Organizers have the option to define their own refund rules within Conferena.

Does Conferena support physical and virtual events?

Yes. Conferena can be used for in-person, online, and hybrid events, giving organizers complete flexibility.

Can I customize my event page?

Absolutely. You can brand your event landing page with your logo, theme colors, event details, and images to ensure a professional look and feel that matches your organization.

How does Conferena help with attendee management?

Conferena provides tools for managing attendee lists, generating digital or printable badges and tracking attendance in real time.

Will I get reports after the event?

Yes. Conferena provides detailed analytics and reports on ticket sales, attendance, payments, and engagement. This data helps organizers measure success and plan better for future events.

Is Conferena secure?

Yes. Conferena uses industry-standard security measures to protect user data, event details, and payment transactions. All payments are processed through secure gateways.

Do I need technical skills to use Conferena?

No. Conferena is designed to be user-friendly with a simple dashboard. You can set up your event in just a few steps without needing coding or technical expertise.

How much does it cost to use Conferena?

Pricing depends on the event size, number of attendees, and features required. Contact our sales team for a customized package that fits your budget.

Do Conferena have an app?

Yes. Conferena have an app that you can download here Conferena app.

How do I get started with Conferena?

Simply visit conferena.com or go.conferena.com, sign up, and start creating your first event. Our support team is available to assist you at every step.