Effective Date: 20/09/2025

Conferena, owned and operated by Brainverse Technologies, is committed to protecting the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, store, and share information when you access our website (conferena.com), event management platform (go.conferena.com), and related services. By using Conferena, you agree to the terms of this Privacy Policy. 

1. Information We Collect

We collect the following types of information to provide our services effectively:

• Personal Information: Name, email address, phone number, and payment details when you register, purchase tickets, or create an event.
• Event Details: Information you provide as an organizer, including event title, description, venue, ticket pricing, and schedule.
• Transaction Data: Records of purchases, payments, and refunds processed through our platform.
• Technical Data: IP addresses, browser type, operating system, and device information to improve site performance.
• Usage Data: How you interact with our site and platform, such as pages visited, time spent, and clicks, for analytics and user experience optimization.

2. How We Use Your Information

Conferena uses your data to:

• Facilitate event registrations, ticketing, and payments.
• Provide you with event confirmations, reminders, and updates.
• Enable event organizers to manage attendees and communicate with them.
• Improve our platform, troubleshoot issues, and develop new features.
• Comply with legal obligations, such as tax and financial regulations.

Send you marketing communications where you have opted in (you may
unsubscribe at any time).

3. Sharing of Information

We only share your data with:

• Event Organizers: So, they can manage your registration and communicate event updates.
• Payment Processors: To securely process ticket payments and refunds.
• Legal Authorities: If required by law, regulation, or legal process. We do not sell, rent, or trade your personal information to third parties.

4. Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no internet-based platform can guarantee 100% security.

If you request a password reset, your IP address will be included in the reset email.

5. Your Rights

You have the right to:

• Access, correct, or update your personal data.
• Request deletion of your data, subject to legal or contractual obligations.
• Opt out of receiving marketing emails by clicking “unsubscribe” in our communications.

Requests can be sent to digital@brainverse.co.

6. Cookies and Tracking

Conferena uses cookies and similar technologies to enhance your browsing experience and gather analytics. You may disable cookies in your browser settings, but some features may not function properly.

7. Policy Updates

We may revise this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services indicates acceptance of the updated policy.